Whether you’re new to MID or a long-time customer, here’s the information you need to get service, change service, report a problem, or take advantage of our many programs and services.
1. Rebates
MID has energy efficiency rebates that are simple and easy to apply for.
2. Do-it-Yourself Energy-Saving Home Improvements
There are several easy, do-it-yourself energy-saving home improvements that can help you save energy and money on your electric bills:
Seal Drafty Doors and Windows
Stopping drafts around doors and windows helps lower your energy costs. A few dollars worth of caulk and weatherstripping (available at any home improvement store), plus an hour or 2 of your time, will keep your home draft-free all winter long. Look anywhere doors and windows meet walls or each other – if you see a gap, seal it with caulk or weatherstripping.
Install Sunscreens & Window Film
To keep your home cooling costs down, install sunscreens or window film on west, east, and south windows in your home.
Buy Qualifying Energy Star® Appliances
If shopping for a new appliance, buy one that has earned the Energy Star label. MID offers rebates on qualifying Energy Star room air conditioners, washing machines, and electric water heaters.
3. Payment Plans & Assistance
MID CARES – Community Alternative Rates for Electric Service
Enrollment in MID CARES reduces your fixed monthly charge and includes a discount on the remainder of your bill. A qualifying CARES customer with average electric use saves over $432 a year.
Medical Life Support Rate
MID offers 50% off the first 500 kilowatthours for qualified customers. If you depend on a medical life support device at home or have a medical requirement for air conditioning, you may qualify for a lower electric rate. Medical life support customers save up to $419 a year.
Balanced Payment Plan
The Balanced Payment Plan (BPP) makes all your electric bills approximately the same dollar amount. BPP averages your current month’s bill with your bills for the previous 11 months. BBP is for MID customers of all income levels.
Applications for MID CARES, Medical Life Support Rate, and Balanced Payment Plan programs are also available at the MID downtown office, 1231 11th Street, online or by calling (209) 526-7337.